Glasgow 01418160116
Manchester 01617910678


Customer Service Advisor

Job Catagories

Customer Service

Date Posted:

Monday, January 29, 2018

Employment Type:

Full Time








First Achieve are currently looking for Customer Service Advisors that will be responsible for dealing with both inbound and outbound calls, email and live chat. The company have a great reputation for making a positive difference for their customers and they strive to ensure the best outcome for the customer is at the heart of the business.

The main duties are as follows:

  •  Answering queries, logging feedback and identifying, logging and resolving complaints
  • Work on outbound campaigns and new account welcomes
  • Administration duties where applicable 
  • Liaising with Customers using various contact methods such as; telephone, email, SMS and letter

The experience required is:

  • Excellent Customer Service Experience
  • The ability to communicate in a positive, professional and confident manner, both with clients and staff
  • Excellent organisational skills


Working 40 hours per week on a rota basis between 8am and midnight Monday to Sunday in the centre of Manchester

For further information and if this role is of interest and you believe that you have the relevant experience then please forward a copy of your CV or contact Peter Bruce on 0141-816-0116.


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Get in touch with the First Achieve success team today to see how we can positively impact your career.

Glasgow 01418160116 |Manchester 01617910678 |Email